Privacy Policy

Introduction

At TCAE ("we," "us," or "our"), we are committed to protecting the privacy and security of our users ("you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, www.tcae.ca, and engage with our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect and process the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and mailing address.
  • Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
  • Usage Data: Information about how you use our website and services.
  • Communication Data: Records of your correspondence with us, including inquiries or feedback.

How We Use Your Information

We use your personal information for the following purposes:

  • To Provide and Improve Our Services: Ensuring the effective delivery and enhancement of our offerings.
  • To Communicate with You: Responding to your inquiries, providing updates, and informing you about changes to our services.
  • For Marketing Purposes: Sending promotional materials, newsletters, and information about events or services that may interest you. You can opt-out of these communications at any time.
  • To Maintain Security: Protecting our website and users from unauthorized access, fraud, or other malicious activities.
  • To Comply with Legal Obligations: Adhering to applicable laws, regulations, and governmental requests.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our website and providing our services, subject to strict confidentiality agreements.
  • Legal Requirements: When required by law or to protect our rights, property, or safety, or that of others.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website performance, and for marketing purposes. You can manage your cookie preferences through your browser settings.

Your Rights

Under PIPEDA, you have the right to:

  • Access Your Information: Request a copy of the personal information we hold about you.
  • Correct Your Information: Request corrections to any inaccurate or incomplete personal information.
  • Withdraw Consent: Withdraw your consent to the processing of your personal information, where applicable.

To exercise these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new Privacy Policy on our website with the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

TCAE Email: [email protected]